Terms of Service

Talloo LLC is a State of Idaho Limited Liability Company. When we say "we," "us," or "Talloo," we mean Talloo LLC, its employees, and contractors. When we say "you" or "Member," we mean you — the person or business using our services.

These Terms apply to all Talloo services, including:

• Talloo Hub — our business social platform
• Talloo Connect — our local business network
• Digital marketing services — local visibility, social media, reputation management, and advertising
• Google Business Profile (GBP) management
• Website design and hosting
• Any other services delivered under a Talloo subscription or agreement

Services
All platforms, software, and professional services provided by Talloo, accessible via *.talloo.com.

Content
Any text, images, logos, data, or materials you provide to Talloo for use in delivering your services.

Deliverables
Assets created by Talloo on your behalf, including social posts, website copy, graphics, and marketing materials.

Third-Party Platforms
External platforms integrated with your services, including Google, Meta, Yelp, and others not owned or operated by Talloo.

You must have the legal authority to enter into this agreement on behalf of yourself or your business. By using Talloo, you confirm that you meet this requirement. Talloo may refuse service, close accounts, or change eligibility requirements at any time.

What You Own
Your business name, logos, trademarks, photos, and any materials you provide to Talloo remain your property. You grant Talloo a limited license to use them solely for the purpose of delivering your subscribed services.

What We Create for You
Deliverables created by Talloo on your behalf — including social media posts, website copy, graphics, and marketing materials — become your property upon receipt of full payment for the applicable billing period.

You may use those deliverables for your business in any way you choose. Talloo retains no ongoing rights to deliverables once payment is received.

Platform Content
Content you post on Talloo Hub or Talloo Connect — including business profiles, posts, and messages — remains yours. You grant Talloo a limited license to display and distribute that content within the platform as part of normal operations.

Talloo will not sell, license, or distribute your content to third parties outside the scope of service delivery.

What We Do
Talloo provides managed digital marketing services, which may include local visibility management, Google Business Profile management, social media content, reputation monitoring, local advertising, and related services. The specific services you receive are defined by your selected subscription plan.

Your Responsibilities
To deliver your services effectively, you agree to:

• Provide accurate and complete business information, including name, address, phone, hours, and service descriptions
• Notify Talloo promptly of any changes to your business information
• Grant Talloo necessary access to third-party platforms (Google, Meta, etc.) required to perform your services
• Review and approve content when approval is required under your plan

No Guarantees — Best Effort
Talloo does not guarantee specific rankings, traffic, leads, calls, or revenue outcomes. Search engines, directories, and social platforms operate independently and may change their algorithms, policies, or interfaces at any time.

Talloo commits to delivering all subscribed services with skill, consistency, and care. We will make every reasonable effort to achieve strong results, respond to platform changes, and act in your best interest throughout the engagement.

If you have questions about what to expect from your services, contact us before subscribing.

Authorization
By subscribing to GBP management services, you authorize Talloo to access and manage your Google Business Profile on your behalf. This includes posting updates, responding to reviews, updating business information, and adding or removing content.

Access and Credentials
You are responsible for granting and maintaining Talloo's access to your GBP. You remain the owner of your Google account and your GBP listing at all times.

At Termination
Upon termination of GBP management services, Talloo will remove itself as a manager of your profile. Talloo is not responsible for any changes made to your profile by Google or third parties after termination.

Platform Changes
Google may change the features, policies, or functionality of Google Business Profile at any time. Talloo will adapt our services to accommodate these changes where possible, but is not liable for the impact of platform-level changes outside our control.

Ownership
Upon completion and full payment of a website design project, you own the website and all custom content created for it. Talloo retains no rights to your completed website.

Hosting
If Talloo provides hosting services, we will make reasonable efforts to maintain uptime and site performance. Hosting is provided on a best-effort basis. Talloo does not guarantee 100% uptime and is not liable for losses resulting from service interruptions outside our control.

At Termination
Upon termination of hosting services, Talloo will provide you with a copy of your website files within 14 days of the final billing date. After 90 days following termination, Talloo is not obligated to retain or provide access to your data.

Domain Names
If Talloo registers or manages a domain on your behalf, ownership of that domain belongs to you. Talloo will transfer control of the domain to you upon request or at termination.

Platform Use
Hub and Connect are Talloo's business network platforms. By using them, you agree to our Acceptable Use Policy, which is incorporated by reference into these Terms.

Content Standards
You may not post content that is offensive, deceptive, harassing, or in violation of any applicable law. Talloo may remove content that violates these standards and may suspend or terminate accounts that repeatedly violate them.

Content Monitoring
Talloo may review content posted on Hub or Connect to enforce these Terms, prevent spam, and maintain platform quality. We do not sell or share your content with third parties outside the scope of platform operations.

Network Interactions
The content of your posts is visible to your connections within the platform. You are responsible for the accuracy and appropriateness of what you share.

Services are billed on a recurring monthly basis unless otherwise specified in your plan documentation. By subscribing, you authorize Talloo to charge your designated payment method for all applicable fees.

Billing begins on the date of subscription activation. Talloo reserves the right to adjust pricing with 30 days' written notice.

This agreement begins when you subscribe and continues month-to-month unless otherwise specified. Either party may terminate with 30 days' written notice.

Upon termination, Talloo will complete or cease services at the end of the current billing period, depending on the terms of your plan. You will receive all deliverables completed up to the termination date.

If Talloo terminates your account without cause, you are entitled to a prorated refund of any prepaid fees. Termination due to a violation of these Terms does not entitle you to a refund.

Inactive accounts (no login for 12 or more months) may be permanently deleted after notice.

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of this agreement. This obligation survives termination.

Talloo will not disclose your business data, credentials, or client information to third parties except as required to deliver your services or as required by law.

Talloo's total liability under this agreement shall not exceed the total fees you paid in the three months immediately preceding the event giving rise to the claim. Talloo is not liable for indirect, incidental, consequential, or punitive damages.

Talloo is not liable for outcomes tied to third-party platforms, including but not limited to Google, Meta, Yelp, and other directories and search engines.

You agree to indemnify and hold harmless Talloo from any claims, damages, or costs (including legal fees) arising from your misuse of the services, violation of these Terms, or infringement of any third-party rights.

Talloo is not liable for delays or failures caused by events outside our reasonable control, including natural disasters, power outages, internet service disruptions, platform outages, changes in law or regulation, or other unforeseen circumstances.

Talloo may update these Terms by posting a revised version on our website and notifying you by email. Changes take effect on the date posted or sent, whichever is later. Continued use of our services after that date constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Idaho. Disputes will be resolved in the state or federal courts of Ada County, Idaho.

If any part of these Terms is found unenforceable, the remaining sections remain in full effect.

For questions about these Terms, contact us at:

legal@talloo.com
Talloo LLC
3715 E Overland Rd., Ste 170 A
Meridian, ID 83642
(208) 279-2017